What is the Warranty/ Return proccess for Xenith LOOP?Updated 6 months ago
All returns or exchanges of Xenith LOOP must be done within 30 days from the date of shipment and product cannot have been worn or washed. Xenith LOOP must be returned in original packaging and include all tags. All returns will go through our quality assurance team and have a Return Authorization Number (RA). Please contact our Customer Service Team to receive your RA number and to take advantage of our Free Returns on Xenith LOOP.
Xenith warrants the Xenith LOOP to be free from manufacturer defect for a period of 90 days from date of shipment. The warranty shall not apply to defects resulting from: 1) Inadequate or improper maintenance by Customer, or 2) unauthorized modification, misuse, or accidents.